Résumé — Danty Cook

Professional Summary

Early-career data professional completing a B.S. in Data Analytics (Nov 2025) and pursuing a career in Data Engineering. Skilled in SQL, Python, and developing ETL/ELT pipelines through academic and applied projects, with experience in data cleaning, manipulation, modeling, and validation. Familiar with industry practices in data warehousing, cloud platforms, MLOps, and data governance. Holder of the CompTIA Data+ certification, underscoring validated analytical expertise. Recognized for problem-solving, attention to detail, and collaborative leadership, with a long-term goal of contributing to the design, optimization, and scaling of enterprise data infrastructure.

Technical Skills

Programming & Scripting: Python (Pandas, scikit-learn, NumPy, BeautifulSoup), R, C++
Databases & Querying: SQL (PostgreSQL, MySQL, SQLite, Microsoft Access; working knowledge: Cassandra)
Data Visualization: Power BI, Tableau, Seaborn, Matplotlib, Jupyter
Version Control & DevOps: Git & GitHub, GitHub Actions (CI/CD), Docker, DVC
Data Engineering Tools: ETL/ELT Pipelines, Data Warehousing, Data Modeling (star schemas, normalization), Data Quality & Validation, File I/O, Kafka (learning)
MLOps & Machine Learning (Academic Exposure): MLflow, FastAPI, Random Forests, PCA, Clustering
Cloud & Enterprise Platforms: Google Cloud, AWS, Azure, Databricks, SharePoint (introductory experience)
Systems & Tools: Microsoft Office Suite, Google Workspace, PowerShell, Linux, macOS, Windows, Android, ITIL practices

Education

B.S., Data Analytics — Western Governors University (Graduating Nov 2025)
A.A., Business Administration (Information Systems) — American InterContinental University, 2009 (Honors, GPA 3.91)

Certifications

CompTIA A+
CompTIA Network+
CompTIA Project+
CompTIA Data+
CompTIA IT Operations Specialist (CIOS)
ITIL v4
WGU: Data Analytics Practitioner (in progress)
WGU: Data Engineering Practitioner (in progress)

Relevant Projects

Data Wrangling & ETL Pipeline — Academic Project
Built a Python-based ETL pipeline (Pandas + SQL) to ingest datasets from web automation, APIs, and HTTP requests. Automated validation, transformation, and storage, ensuring reproducibility, data quality, and scalability for downstream analytics.

Customer Personalization Data Pipeline — Academic Project
Developed a PostgreSQL pipeline to generate recommendations, popularity scores, and maintenance metrics. Leveraged advanced SQL (joins, window functions, materialized views) with automated data quality checks.

Automated Data Pipeline with Python & Cassandra — Academic Project
Engineered an automated Python ETL workflow to ingest and transform JSON logs. Implemented Cassandra queries (CQL) to build denormalized tables optimized for fast lookups.

Flight Delays & Cancellations — Excel & Tableau BI Project
Built an Excel-to-Tableau BI workflow combining Power Query, lookup formulas, and dashboard design. Created interactive dashboards analyzing airline performance, seasonal trends, and delay causes.

End-to-End ML Pipeline — Rental Price Prediction (Academic Project)
Implemented an ML pipeline with ingestion, cleaning, validation, and Random Forest training. Integrated Hydra for hyperparameter tuning and tracked results in W&B/MLflow.

Scalable ML Pipeline Deployment — FastAPI & CI/CD (Academic Project)
Deployed an ML pipeline with automated testing and CI/CD (PyTest, GitHub Actions). Exposed the trained model via FastAPI REST API for programmatic inference.

A/B Testing & Statistical Analysis — Academic Project
Evaluated a landing page experiment using hypothesis testing, logistic regression, and A/B design to deliver insights on conversion significance.

Customer Segmentation with PCA & KMeans — Capstone Project
Built an unsupervised ML pipeline with PCA + KMeans to uncover distinct customer segments for marketing.

Professional Experience

Assistant Property Manager (Part-Time) — Chen Rentals | Apr 2021 – Present

Manage day-to-day operations including resident communications, rent collection, and maintenance scheduling.
Handle lease agreements, renewals, and eviction processes in compliance with policies and regulations.
Coordinate vendor and contractor services to ensure timely completion of maintenance requests.
Provide excellent customer service, resolving tenant concerns promptly to maintain positive relationships.

Independent Student & Household Operations — Self-Employed | Apr 2021 – Present

Manage household operations including scheduling, budgeting, and logistics.
Provide tutoring and educational support across multiple subjects.
Developed organizational, time management, and multitasking skills while pursuing a Bachelor’s degree in Data Analytics.
Applied technology tools to coordinate schedules and improve household efficiency.

Medical Transcriptionist & On-Site IT Lead — Pulmonary and Sleep Consultants | Feb 2017 – Apr 2021

Transcribed medical reports with a high degree of accuracy, ensuring timely updates to electronic health records in compliance with HIPAA.
Created custom templates and audit reports that improved documentation consistency and reduced turnaround time.
Conducted insurance compliance reviews that identified and corrected recurring billing and documentation issues.
Provided reliable on-site IT support, improving system stability and user satisfaction through consistent troubleshooting.
Installed and maintained IoT devices and VoIP systems, improving communication reliability.
Coordinated with external vendors and service providers for escalated IT resolutions.

Data Entry Specialist — Urgent Family Care | Jul 2016 – Feb 2017

Entered patient billing and insurance data with a high level of accuracy, ensuring smooth claims processing.
Verified patient demographics and coding details to reduce discrepancies.
Maintained confidentiality and HIPAA compliance in all data entry tasks.

IT Technician (Entry Level) — Innovative Consulting Group | Apr 2016 – Jul 2016

Served as the first point of contact for technical support, resolving a steady flow of user issues via phone, email, and on-site support.
Standardized event logging and updates in ticketing systems to improve accuracy.
Performed daily server audits ensuring uninterrupted operations and 99.99% uptime.
Configured and deployed PCs, servers, and network devices for client systems.
Suggested workflow improvements that reduced escalations and streamlined efficiency.

Technical Support, Developer Support & Leadership Roles — Sitel / Teleperformance | Jul 2007 – Dec 2015

Progressed from Tier 1 Technical Support to Tier 3 Lead and Developer Support across multiple client programs (HTC & Helio).
Delivered customer support and technical troubleshooting across mobile devices, SDKs, drivers, and integrations.
Resolved priority escalations, performed trend analysis, and provided actionable reporting for leadership.
Led beta user trials for HTC hardware/software, acting as liaison with R&D teams.
Developed an Excel-based productivity reporting system with automated cleaning, lookups, and cross-system extraction.
Designed and maintained a Microsoft Access database to centralize CRM data, enabling near real-time reporting.
Authored internal knowledge base documentation and trained staff across U.S. and international teams.
Promoted to Team Lead, mentoring staff and assisting with operational transitions during program closure.

Awards & Honors

Multiple Excellence Awards for academic performance, a rare distinction within the WGU program.
Accepted into the National Society of Leadership and Success (NSLS) for demonstrated leadership and academic distinction.

Contact

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